Touchpoint Vol. 1 No. 1
"What is Service Design?"
The first issue of the sdn Service Design Journal, Touchpoint, was launched in May 2009. Touchpoint is the first Journal on Service Design worldwide and is published by the Service Design Network, Prof. Birgit Mager being its editor in chief. The very first issue entitled "What is Service Design" explored the basics of Service Design and aimed at creating a forum for discussion and debate amongst service oganizations, professionals, academics, students and educators of Service Design. Birgit Mager, Oliver King, Lavrans Lovlie, Fran Samalionis and Marcel Zwiers are the contributors to the first edition. The journal features news and trends, interviews, insightful discussions and case studies.
Download Contents and Cover of Touchpoint Issue 1!
Shipping costs per issue: Germany 1.50 EUR, other countries 3.00 EUR
Online order options are limited to 9 copies per issue. But of course it is possible to order a larger number of copies! To do so please contact us at journal@service-design-network.org


