How might human-centered design improve healthcare research and healthcare delivery? 

Clinical trials and healthcare services research are important ways that new healthcare treatments + services are discovered, tested and implemented in healthcare systems. Changing clinical care and services involves highly regulated and complex systems with a wide range of stakeholders—well suited for the lens of service design and human centered designers.

Join us to learn how service design is being applied to healthcare services + research at UI Health, UIC. The event will include a tour of the Institute for Healthcare Delivery Design, project case studies, and Q&A and hands-on activity with two design strategists from the Institute for Healthcare Delivery Designers.

Light drinks and snacks will be provided.

About the speakers

Sarah Norell and Jenny Sculley are Senior Design Strategists at the Institute for Healthcare Delivery Design. They apply human-centered design methods to create healthcare research and services that fit people, with an emphasis on implementation and evaluation.