Chapter events - India

In the age of customers, you ’ve noticed everyone is talking about providing exceptional customer experience! What exactly is service design, that ensures that experiences are delivered as intended?

Vidya Priya Rao
Vidya Priya Rao - Founder and Director, Innovatus Marketers Touchpoint LLP

A design decoder with a proven approach to build a design-led culture.

Nikhita Ghugari
Nikhita Ghugari - Cofounder XENo CO-LAB

Programme

13 April - 13 April 2019
01:30 PM - 03:30 PM Takeaway: As professionals, you learn how can you become experience designers, and use strategies from service design to build better services, and processes.
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