The New York City Service Design Network chapter aims to strengthen and grow the Service Design community within the New York area.
A brief story of our creation, evolution, and finally succession all in the name of sustaining a meaningful space for the Service Design community in NYC
SDN New York Chapter kicked off 2022 with the first event titled Trauma-Responsive Design Research: A New Model for Change presented by Rachael Dietkus (she/her). She is a designer, licensed clinical social worker, and certified trauma professional dedicated to trauma-responsive practices in design. She is the founder and principal social worker of Social Workers Who Design and works with design teams worldwide.
On Tuesday, August 10th, the SDN New York Chapter was delighted to host service designer & researcher Nata Kostenko, design ethics enthusiast, former digital nomad, to talk about the exciting possibilities for a relatively new area in service design, Ethical Design.
In today’s talk for the Service Design Network New York Chapter, Agnes Kwek presented to us the challenges of implementing service design in government and gave us a framework of practices to overcome those challenges. If you missed the talk, you can still check out the contents of the discussion in the write up below.
Learn how ethics and privacy can impact the design of seamless service experiences
Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.
