![Christine Fitts](/assets/images/Ava_light.jpg)
About Amber Francis
![Amber Francis](https://www.service-design-network.org/images/116x116/WrZBEWjL_headshot.jpeg)
Lead Service Designer
![Amber Francis](https://www.service-design-network.org/images/310x308/WrZBEWjL_headshot.jpeg)
Business professional with 12+ years experience leading teams, conducting user research, co-designing human centered solutions, and driving business results.
Traveled full time for three years, challenging personal assumptions and strengthening empathy, while living as a Digital Nomad; working remotely in parallel with international exploration. This allowed for the collaboration on service design projects & opportunities alongside practitioners worldwide.
Graduated summa cum laude, with a degree in Service Design from the Savannah College of Art and Design.
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