About Vasia Christoulaki
Designing human-centered services and organizations
Vasia is passionate about... design and culture, service design methodologies, service design thinking, prototyping and service delivery
Design4Future,
Director of Design
Service designer passionate about social change, helping public & social organizations design better services. I work in the intersection of strategic level and designing the detailed user experience.
To me, service design means...
... organizational design. Redesigning how organizations operate, how people think & work. I've been passionate about social change, helping organizations to better meet citizens' needs, since my placement as a human-centered designer at a Mental Health Center in Greece. Following this transformational experience I studied how organizations work to better understand how to navigate culture, politics, policies, processes and power distribution (PDip in Healthcare Management, MA in Design Management focusing on embedding design in public organizations). In 2016 I founded Design4Future to foster in-house innovation in public organizations through service design.
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