I am an engineer with a Bachelor's degree in Industrial Engineering and Engineering Management from the University of Sharjah, currently serving in the UAE Government's ICT Sector. As the founder of Al-Mubtakerah Company, I am driven by a mission to revolutionize service design through the power of innovation. With certifications from Harvard University, the Global Innovation Institute (GInI), and the Global Innovation Management Institute (GIMI), as well as being a graduate of the "Future Makers" and Forward programs, my journey has been one of relentless pursuit of excellence.

My passion for service design is fueled by a deep-rooted curiosity and a belief that design can be a catalyst for meaningful change. Through my work, I strive to create services that not only solve problems but also elevate experiences, leaving a lasting impact. I am committed to fostering a culture of creativity and strategic thinking within organizations, empowering teams to design with empathy and innovation at the forefront. My vision is to inspire a new era of service design that transforms how we connect, engage, and make a difference in the world.