In this edition, 34 thought leaders and practitioners bring the perspectives of different countries into focus in the areas of Service and Policy Innovation, Digitisation and E-health, Community Engagement, Capability Building and Cultural and Organisational Change.
This publication is valuable for a broad readership. It is a source of insight and inspiration for both those operating in the health sector, as well as the policy-makers and politicians that surround it. Service design practitioners can get up-to-speed with the state of the art in how their discipline is being applied to healthcare challenges, and academics and students will benefit from the best practices contained herein.