About Amber Francis
Lead Service Designer
Service Designer | Human Centered Designer | Systems Thinking Strategist
Business professional with 12+ years experience leading teams, conducting user research, co-designing human centered solutions, and driving business results.
Traveled full time for three years, challenging personal assumptions and strengthening empathy, while living as a Digital Nomad; working remotely in parallel with international exploration. This allowed for the collaboration on service design projects & opportunities alongside practitioners worldwide.
Graduated summa cum laude, with a degree in Service Design from the Savannah College of Art and Design.