About Aviv Katz
Profile
Innovation Unit,
Aviv Katz is a partner and head of service design at Innovation Unit, specialising in service design, research and creative facilitation.
To me, service design means...
Social design; Culture change; Organisational behaviour; Public services; Ethnographic research
Aviv’s contributions
How to contribute
Touchpoint Article
Seven Stages to a Design-Based Innovation Culture
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Touchpoint Article
From the Editors
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Touchpoint Issue