About Robert Bau

Robert Bau
Chicago | United States

Bold thinker and servant leader shaping the future of services

Robert Bau Bau Innovation Lab, Global innovation and design leader

A recognized expert in service innovation and design, I accelerate organization-wide innovation efforts and crafts breakthrough solutions through strategic guidance, creative direction, co-creation, coaching, and compassion. Having lived and worked in five countries on two continents, I also bring cross-cultural sensitivity and a global mindset to the table. Check out my latest thinking on bauinnovationlab.com.

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Touchpoint Article From the Editors

From the Editors

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Touchpoint Article Service Design to the Rescue: The critical roles service designers play in organisational change

Service Design to the Rescue: The critical roles service designers play in organisational change

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