About Ronald Verweij
Make Technology Serve the Users Needs
Safran Cabin Inc,
UX Design & Innovation Manager
I am a service design practicioner who have been applying SD principles since 2000! Now I work as UX Manager and merge SD elements in our research and innovation projects in Aircraft interiors
To me, service design means...
For me SD mainly is the approach to be able to look through your customers eye but its not stopping there, its the holistic insights that give me the opportunities to innovate, design and change the current status quo in the industry I work in.
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