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SDN Chapter News Highlights from the Webinar: “Setting the scene with Service Design” with Emmanuel Fragnière

Highlights from the Webinar: “Setting the scene with Service Design” with Emmanuel Fragnière

We are excited to share the full recording, clips and additional resources based on the conversation with Emmanuel Fragnière on how service designers can use theatre-based approaches to prototype new services.

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SDN Chapter News Highlights from the Webinar: The Future of In-House Service Design: Insights from Marc Fonteijn

Highlights from the Webinar: The Future of In-House Service Design: Insights from Marc Fonteijn

We are excited to share the full recording of the one-hour conversation with Marc Fonteijn, the host of the Service Design Show and creator of Circle.

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SDN Chapter News Highlights from the Webinar: Storytelling and Service Design a primer with Romain Pittet

Highlights from the Webinar: Storytelling and Service Design a primer with Romain Pittet

We are excited to share the full recording of the one-hour conversation with Romain Pittet, a communication consultant and storytelling educator. During the session, Romain introduced the concept of Storytelling and how Service Design practitioners can benefit from it. The webinar was followed by a Q&A session where participants asked questions.

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SDN Chapter News Highlights from the Webinar: “Creating better experiences in the workspace” with Eliya Maria Pagelli and David Haas

Highlights from the Webinar: “Creating better experiences in the workspace” with Eliya Maria Pagelli and David Haas

We are excited to share the recording of this webinar on the intersection of Spatial Design and Service Design to improve the workplace.

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SDN Chapter News Highlights from the Webinar: "An Early History Of Service Design In Switzerland" with Daniele Catalanotto

Highlights from the Webinar: "An Early History Of Service Design In Switzerland" with Daniele Catalanotto

We are excited to share the recording of the talk about the history of Service Design in Switzerland.

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SDN Chapter News Highlights from the Webinar: Strategic Foresight for Service Design, a primer with Pascal Wicht

Highlights from the Webinar: Strategic Foresight for Service Design, a primer with Pascal Wicht

We are excited to share the full recording of the one-hour conversation with Pascal Wicht, a strategic design consultant and founder of Whispers & Giants. During the session, Pascal introduced the concept of Strategic Foresight and how Service Design practitioners can benefit from it. The webinar was followed by a Q&A session where participants asked questions.

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SDN Chapter News Highlights from the Webinar: Strategic Design framework to navigate complex ecosystems

Highlights from the Webinar: Strategic Design framework to navigate complex ecosystems

In this short article, we’ll share with you the video recording, miro board and some notes from the workshop that took place on Thursday 6th of April 2023, co-organized by the "Design And Critical Thinking" community, "Owtcome" and the "Swiss Service Design Network Chapter".

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SDN Chapter News State of Service Design in Switzerland 2019 Report

State of Service Design in Switzerland 2019 Report

Back in 2019, the Swiss Service Design Network team got in touch with 50+ service design practitioners to better understand: the state of Service Design in Switzerland, what makes Swiss services different, and what do they expect from a community of service designers. Here is what we learned.

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Latest content

SDN Chapter News Highlights from the talk “Design Endings - Endeneering” with Joe Macleod

Highlights from the talk “Design Endings - Endeneering” with Joe Macleod

In this short article we’ll share with you some highlights from the talk that took place on Tuesday 28th February 2023, co-organized by the HSLU MA Design programs and the Swiss Service Design Network Chapter.

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SDN Chapter News Highlights from the webinar on AI and Service Design

Highlights from the webinar on AI and Service Design

In this short article we’ll share with you some highlights from the webinar that took place on Wednesday 22 February 2023, co-organized by the Swiss Service Design Network Chapter and the Swiss Innovation Academy.

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SDN Chapter News An online community space for Service Design practitioners in Switzerland

An online community space for Service Design practitioners in Switzerland

Meeting for events around Service Design is awesome for creating connexions. But how can we continue the conversation between two events? With that in mind, we've created an online community specifically for Service Design practitioners in Switzerland to connect and share ideas.

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SDN Chapter News UNWTO World Tourism Students’ League

UNWTO World Tourism Students’ League

Global service design cases for tourism students – BSc in Tourism students of University of Applied Sciences of the Grisons (UAS) developed innovative solutions to the tourism industry's challenges.

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SDN Chapter News Hotel using Technology & Ecology

Hotel using Technology & Ecology

How Hotels Heuberg is combining Technology and ecology to win, despite Covid

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SDN Chapter News Service Design map of Switzerland

Service Design map of Switzerland

The quarantine gives us no chance to meet in person. Which is a good opportunity to publish something we have been working on: an ecosystem map of Swiss players in Service Design! This is version 2.2

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SDN Chapter News SDN Academic Group

SDN Academic Group

SDN Switzerland brings together 5 Swiss education institutions on its second "Academic Group" meeting

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SDN Chapter News First Swiss Master Program in Service Design

First Swiss Master Program in Service Design

Due to the high demand for master education in Service Design, Lucerne University of Applied Sciences and Arts (HSLU) decided to offer Switzerland's first Master program in Service Design.

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