About Stephen Wood
Profile
Virtusa,
VP: Innovation & Service Design
I lead the Innovation and Service Design team at Virtusa xLabs. Over many (many) years I've worked right the way across the Customer Experience field working for Big 4 and boutique consultancies.
To me, service design means...
-Embedding design-centric teams in organisations that are not design led. -Deep ethnographic research. -Applying Service Design digital channels and emergent technologies.
Stephen’s contributions
How to contribute
Event
Open Day: Digital Catapult & SDN
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