DC Service Jam 2017

DC hosted its’ 4th Annual Service Jam this year, in at the beautiful and open studios of Maga Design. This marked the first jam that was organized in partnership with our SDN Washington DC chapter.

DC hosted its’ 4th Annual Service Jam this year, in at the beautiful and open studios of Maga Design. This marked the first jam that was organized in partnership with our SDN Washington DC chapter and the Service Design DC Community.

With the slogan “48 hours to change the world!”, the spirit of the jam is about doing rather than talking. Focused on making new connections with people and playing with ideas to turn them into actions, the jammers work to build something together they would not be able to build on their own, and boy was it intense – jamming into the night!

Guided by our fearless organizers, Frankie Abralind, Gabriel Arteaga, Aza Damood, Phil Jones, John Gray Parker, and Lauren Peterson, 7 dedicated coaches, and 42 participants, the weekend kicked off with the reveal of this year’s secret theme “hello? lo? o? o.”

We had 7 diverse teams with folks from as far away Canada and as young as an 8th grader! Phil set the tone by addressing the Jammers with a chicken hat and rubber chicken. Everyone was inspired to refine their ideas, build a prototype, and test it with whatever people they could find roaming around in the streets of Adams Morgan on a sunny and warm February weekend.

The final presentations were playful and fun. They showed thoughtfulness and considerations for many social, political, and economic factors. Every team’s idea centered around encouraging human connection. Some Jammers acted out their service – like the one where long distance BFFs can have a drone deliver them an activity that they can do together. Others created models and physical prototypes – like a solution to help neighbors become more acquainted with one another while helping each other out.

The panel of design leaders joined us for the final presentations voted for their favorite and the winning team left with a special jar of yummy home-made jam. The participants also voted for the ‘audience choice’ which happened to be the same team “Whirled Peas”, who designed a service that familiarizes people with different cultures. It was an inspiring ending to the weekend that made us feel that we can change the world – even a little bit – by Jamming together and into the future.

“It feels great to have the opportunity to grow such an amazing community in DC, home to the nation’s largest organizations that provide services for citizens,” said Aza Damood, Service Design Lead at Booz Allen, co-founder of Service Design DC, and one of the co-organizers of the jam. “If the energy, enthusiasm, and passion of the service jam participants is any indication, we are off to an incredible start!”

Kickoff presentation to get everyone going --
Kickoff presentation to get everyone going
Team spirit - chicken hat included!
Team spirit - chicken hat included!
Taking prototyping to the streets
Taking prototyping to the streets
Winners take home-made jams
Winners take home-made jams
Our DC Service Jam 2017 group photo! --
Our DC Service Jam 2017 group photo! —

Related Headlines

SDN Chapters Call for papers is now open —Touchpoint Vol 16-1 “Bridging Disciplines: Service Design and Product Management”

Call for papers is now open —Touchpoint Vol 16-1 “Bridging Disciplines: Service Design and Product Management”

Service design and product management are two powerful disciplines that share a common goal: delivering value to users and organisations.

Continue reading
SDN Chapters SDGC24 Replay tickets available for purchase

SDGC24 Replay tickets available for purchase

In case you missed the Service Design Global Conference 2024, you can purchase Replay access to all recordings and view them at your leisure until October 4, 2025.

Continue reading
SDN Chapters Achieving Interdisciplinarity—Touchpoint Vol.15 No.2 is out!

Achieving Interdisciplinarity—Touchpoint Vol.15 No.2 is out!

In this issue of Touchpoint, we focus on interdisciplinarity itself. What does success look like, and what are the tried and tested methods to achieve it?

Continue reading
SDN Chapters Service Design Global Conference 2024 - Virtual tickets still available!

Service Design Global Conference 2024 - Virtual tickets still available!

Join us for the Service Design Global Conference (SDGC24) this October! Our in-person tickets are sold out, but you can still register for the full virtual experience and be part of this inspiring event. See you there!

Continue reading