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Case Study Co-producing Sustainable Supply Chain Transitions

Co-producing Sustainable Supply Chain Transitions

This article aims to explore the underutilised potential of systemic service design methods in providing the necessary overview and facilitating green transitions in sustainable supply chains by being a facilitator of the interdisciplinary process. We will introduce a ‘Mess/Gigamap’ template with an influence from Geels´ (2005)1 ‘Multi-Level Perspective’ model. In addition, we will show how ‘Mess/Gigamaps’ are tools that can aid conversations between stakeholders to visually understand the complexities that they are facing. The aim of this template is to enable the creation of systemic maps as boundary objects to facilitate discussions between multiple stakeholders.

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Service Design Award Goodwill Storyshare: The Journey of Kindness

Goodwill Storyshare: The Journey of Kindness

Service Design Award 2024 - Student Finalist

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Case Study What Can I Do !?

What Can I Do !?

Service Design Award 2024 - Student Finalist

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Service Design Award Connect & Adopt Shaping Adoption Journeys

Connect & Adopt Shaping Adoption Journeys

Service Design Award 2024 - Student Finalist

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Service Design Award Service Design for NORCS

Service Design for NORCS

Service Design Award 2024 - Student Finalist

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Service Design Award Transitions in Care

Transitions in Care

Service Design Award 2024 - Finalist

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Service Design Award Co-Design of an Agreed Consultation & Participation Process for Disabled Person’s Organisations

Co-Design of an Agreed Consultation & Participation Process for Disabled Person’s Organisations

Service Design Award 2024 - Finalist

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Service Design Award Community Health Model in AP

Community Health Model in AP

Service Design Award 2024 - Finalist

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Service Design Award The Future of Home: Accessible and Affordable Housing Solutions that Support the Social Inclusion of People with Developmental Disabilities

The Future of Home: Accessible and Affordable Housing Solutions that Support the Social Inclusion of People with Developmental Disabilities

Service Design Award 2024 - Finalist

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Service Design Award Modernising Singapore’s Employment Pass Legacy Systems to Deliver Seamless Customer Services

Modernising Singapore’s Employment Pass Legacy Systems to Deliver Seamless Customer Services

Service Design Award 2024 - Finalist

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Service Design Award Designing Professional and Empathetic Barrier-free Banking Services in Taiwan

Designing Professional and Empathetic Barrier-free Banking Services in Taiwan

Service Design Award 2024 - Finalist

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Service Design Award Insurance Innovation: Market Expansion and 20% Revenue Growth with Service Design

Insurance Innovation: Market Expansion and 20% Revenue Growth with Service Design

Service Design Award 2024 - Finalist

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Latest content

Service Design Award Unlocking Employee Growth and Business Success through Service Design

Unlocking Employee Growth and Business Success through Service Design

Service Design Award 2024 - Finalist

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Service Design Award Translating Design: Bridging Disciplines for Impactful Healthcare Spaces

Translating Design: Bridging Disciplines for Impactful Healthcare Spaces

Service Design Award 2024 - Finalist

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Service Design Award Absa ChatWallet

Absa ChatWallet

Service Design Award 2024: Winner - Best Commercial Project

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Tools and Methods Systems-centered service design

Systems-centered service design

A holistic approach to designing services, harmonizing user needs with system efficiency.

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Book Review I am Reading: Dark Matter and Trojan Horses by Dan Hill

I am Reading: Dark Matter and Trojan Horses by Dan Hill

After more than 10 years I have been re-reading Dan Hills’ “Dark Matter and Trojan Horses” – these last days and I found it just as insightful and inspiring now as I did then!

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Book Review I am reading: Beyond Sticky Notes by K.A. McKercher

I am reading: Beyond Sticky Notes by K.A. McKercher

I am reading: Beyond Sticky Notes by KA McKercher. And here you can read why I recommend it!

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Education and Research Valuable Networks for Service Design Education

Valuable Networks for Service Design Education

It is in education where we build the foundations for the next generation of service designers and for the future of service design! Since 2015 the Service Design Network is official partner of Cumulus, the leading global association of art and design education and research. One of many opportunities to build valuable networks for service design education.

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Service Design Award Transforming the US Health System: A toolkit for designing a new era of Alzheimer’s care

Transforming the US Health System: A toolkit for designing a new era of Alzheimer’s care

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Nemo: The Finnish Maritime Single Window

Nemo: The Finnish Maritime Single Window

Service Design Award 2023 - Winner, Best Commercial Project

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Service Design Award Inspiring Action for Teacher Retention from the Inside Out

Inspiring Action for Teacher Retention from the Inside Out

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Fast Stream: A new post-pandemic digital service

Fast Stream: A new post-pandemic digital service

Service Design Award 2023 - Professional Commercial Finalist

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Service Design Award Experience model for the network of robotic click-and-collect drives

Experience model for the network of robotic click-and-collect drives

Service Design Award 2023 - Professional Commercial Finalist

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