About Sophie Pragnell
Profile
Sophie is passionate about... design and culture, service design methodologies, service design thinking, prototyping, workshop, digital service, user-centred and co-creation
Scottish Enterprise,
Service Designer
Hi everyone,
I am relatively new to Service Design and completing some training. I have taken part in design sprints and some user research but am still finding my feet. I work for Scottish Enterprise and focus on digial services - whether that is developing or improving them !
To me, service design means...
The opportunity to make things better for customers. Creativity, problem solving, empathy and open mindedness are key.
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