Dr. Tina Weisser knows that it takes courage to be the driver for change. In her course “Service Design Management - Setting the Stage for Implementation” you will learn how to create the right conditions within your company, what success factors are key prerequisites that you need, how to deal with resistance and cognitive biases and more. Join us on November 22 & 29, 2024!

Learn how to bring journey mapping from a simple workshop tool to an interconnected information system in organizations in this new SDN Academy course with SDN Acc. Master Marc Stickdorn.

The Service Design Network’s Next Gen Conference was held online on the 12th of April. Missed a talk? Wanna asynchronously attend that other workshop? You can catch up on the entire 24 hour schedule, because recordings of all sessions are available for replay!