A Growing Network of Passionate Volunteers

SDN is a strong, international network thanks to our amazing chapters. Since 2008 we have grown from 1 to 28 national chapters in 22 countries across 4 continents! These chapters are run by teams of passionate volunteers from the service design industry and academia. They support their local service design community to grow, flourish and contribute to the global discourse. This year we would like to especially thank the SDN Spain Chapter team for their amazing contribution, collaborating with SDN Global to host the 10th Anniversary Conference in Madrid.

Recognising Global Impact

The SDN Chapters are not only hosting events, but are also recognised as leaders in local and national service design initiatives. We are very happy to initiate an annual SDN Chapter Award Ceremony at the Global Conference to commend, celebrate and share their great work.

7 Winners Across 5 Categories

There were 5 distinct award categories that chapters could nominate their activity for: Excellent Event Organisation, Excellent Cultural Inclusivity, Most Innovative Initiative, Best Member Relations and Best Public Relations. The Service Design Network is proud to present 8 SDN chapter winners selected for their excellent work, commitment and achievement across these 5 categories. Thank you to the incredible chapters for their award winning activity:

Honourable Mentions

Thank you to all the fantastic nominees who also showed us the great work they are doing for their local community! The jury award an Honourable Mention to the following chapters for their amazing work:

2017 Award for Most Innovative Initiative Honourable Mention

SDN Germany for their co-creative and iterative service design process applied to revitalising the German chapter from 2016-2017. A great example of how to practice what you preach. You can read more about this in the latest Touchpoint issue under the SDN Germany article 'Applying Service Design to the SDN Chapter Foundation Process'

2017 Award for Best Member Relations Honourable Mentions

SDN San Francisco have been holding 50% more events than previous years, utilising co-design to develop their events strategy and launched a post-event member survey program. All excellent methods to develop their member relations.

SDN Washington DC have hosted 6 diverse events since being founded one year ago, and have formed an online meet-up community with over 300 active members. We look forward to hearing more about their expanding community!

2017 Award for Excellent Event Organisation Honourable Mentions

SDN Canada hosted their first, highly successful national conference last year titled IN FLUX. On December 8th 2017, in collaboration with a number of key service design partners in Canada, they will be hosting another Service Design national conference entitled Converge. Find out more about the conference on the event website and Chapter twitter.

SDN Chile have been organising the Congreso Chileno de Diseño de Servicios, which is the National Service Design Congress held in Chile in collaboration with key service design partners since 2015.

SDN Netherlands received an honourable mention for their long running and highly successful Service Design Workout series, hosted throughout the Netherlands. This event format has been incredibly popular with their local comunity, supporting both their personal and professional development.

Thank you to the 2017 Jury

A special thank you to the SDN Chapter Award Jury: SDN President, Birgit Mager, SDN National Chapter Board Principal, Tarja Chydenius, Representative for SDN Japan, Atsushi Hasegawa and Representative for SDN UK, Ruth Watson, and to the Chapter Award Project Manager, Eloise Smith-Foster.

If you want to be put in touch with your local chapter team, or are thinking about building a chapter in your region please get in touch at: chapter@service-design-network.org