The Service Design Network is at the height of activity in preparation for the Service Design Global Conference 2024 (SDGC24) taking place in Helsinki, Finland from October 2-4, 2024. An absolute “must attend” for anyone passionate about the advancement of the practice of service design, we are actively in search of committed volunteers who want to support us bring this high-profile event to life!  

By joining as an on-site or virtual volunteer during this annual occasion, you will become an important member of our SDGC24 execution team. With a variety of activities taking place throughout the two days, volunteers will have the ability to hear, see and experience the best that service design has to offer.

Volunteer Benefits

• A free, three-day on-site or virtual SDGC24 conference pass (October 2-4) - access to event sessions upon completion of your shift or as time allows
• Opportunity to network with key members of the service design community
• Coffee, lunch, snacks and soft drinks included (for on-site volunteers)
• Volunteer certificate
• SDN Free Membership for 1 year 

Just fill out the volunteer submission form at the end of the webpage.

Volunteer Requirements

• Be an active student at least 18 years of age*
• A passion for service design
• Excellent English skills
• Availability for all days, October 2-4, 2024 full time (Kindly note that volunteers must be available throughout this time period. You will not be considered a suitable candidate if you cannot fulfil this requirement)
• Availabilty on October 2, 2024 for pre-events or event set up support
• Ability to begin your day onsite at 7 a.m. and work between five to seven hours each day. (Volunteers are typically scheduled to work in 2.5-4 hour increments with time-off between shifts)
• Flexibility
• Work well with others; be a team player!
• Completion of our SDGC24 volunteer application

*If you are not a student, but still wish to apply for onsite and virtual volunteering, that's possible. Although students are indeed prioritised when assigning the volunteering positions, a few positions will also be open for professionals.

**Special note: If you require a visa to enter Finland, please be prepared to provide proof of fulfilment by September 1, 2024. 

Volunteering Opportunities On-site 

• Speaker and stage management
• Sponsor management
• Registration support
• Venue guide
• SDN & Info Desk Help
• Venue setup
• Workshop support
• Coverage of the event (photos or videos) based on abilities
• And more

Volunteering Opportunities Virtual 

• Confirming the platform is properly configured
  
• Helping field any technical issues that may arise
• Monitoring the chat
• Helping with virtual networking activities as needed
• Monitoring the conference Miro board
• And more 

Volunteer Application Submission

The deadline for submission of your volunteer application is July 21, 2024. Please note that we will review all applications after the closing date and will get back to you if we believe you have fulfilled all requirements. Once you have confirmed your availability to volunteer, we will discuss with you your various tasks and responsibilities. We will continue to stay in touch in the time leading up to the event via social media groups and emails.

Just click HERE and fill out the volunteer submission.

Thank you for your interest. We hope to see you in Helsinki or online on our virtual space!

Special Note: Please note, SDN cannot cover your travelling and/or accommodation expenses.