SDN Saskatchewan hosts a persona lunch and learn in Saskatoon

A lunch and learn features the benefits of personas in service design.

On Wednesday, November 9, the Saskatchewan chapter of SDN held its first ever event in Saskatoon. In partnership with zu Communications, a lunch and learn was hosted highlighted the finer points of personas and their use in service design.

With about a dozen attendees from different organizations in Saskatoon, the hour long session included a formal overview of personas, including what they are, the various types of personas, the elements they include, how they are typically created and how they can be used and applied when creating or improving services.

There was excellent discussion and dialogue with all attendees which was held in zu’s Experience Room.

The persona workshop was certainly a successful event and we look forward to hosting many more events in Saskatoon in the near future.


--
All Headlines

Related Headlines

SDN Chapters SDGC24 Replay tickets available for purchase

SDGC24 Replay tickets available for purchase

In case you missed the Service Design Global Conference 2024, you can purchase Replay access to all recordings and view them at your leisure until October 4, 2025.

Continue reading
SDN Chapters Achieving Interdisciplinarity—Touchpoint Vol.15 No.2 is out!

Achieving Interdisciplinarity—Touchpoint Vol.15 No.2 is out!

In this issue of Touchpoint, we focus on interdisciplinarity itself. What does success look like, and what are the tried and tested methods to achieve it?

Continue reading
SDN Chapters Service Design Global Conference 2024 - Virtual tickets still available!

Service Design Global Conference 2024 - Virtual tickets still available!

Join us for the Service Design Global Conference (SDGC24) this October! Our in-person tickets are sold out, but you can still register for the full virtual experience and be part of this inspiring event. See you there!

Continue reading
SDN Chapters Touchpoint 15-3 Call for Papers deadline extended: “Designing from Within”

Touchpoint 15-3 Call for Papers deadline extended: “Designing from Within”

As the practice of service design continues to gain recognition and traction, a notable trend has emerged: organisations are choosing to build and utilise in-house service design teams rather than relying on external agencies. This shift brings with it a host of considerations, both positive and negative, that merit in-depth exploration and critical reflection.

Continue reading